Privacy Policy

Last Updated: 12/25/2025

This Privacy Policy explains how we collect, use, disclose, and safeguard information submitted by individuals who inquire about or apply to become an independent operator, licensee, or participant in our operator programs (collectively, "Operators," "Applicants," or "you"). By submitting information through our website, inquiry forms, advertisements, or related communications, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you inquire about becoming an operator:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Mailing address or general location
  • Preferred territory or market
b. Professional & Business Information
  • Employment or business background
  • Entrepreneurial experience
  • Financial readiness or investment range (if voluntarily provided)
  • Business ownership status
c. Communications & Engagement Data
  • Messages submitted via forms, email, SMS, or phone
  • Responses to surveys or qualification questionnaires
  • Scheduling and call notes related to your inquiry
d. Technical Information
  • IP address
  • Browser type and device information
  • Pages visited and referral sources
  • Cookies or similar tracking technologies (see Section 6)
2. How We Use Your Information

We use the information collected for legitimate business purposes, including to:

  • Respond to your inquiry about becoming an operator
  • Evaluate qualifications and program fit
  • Communicate about licensing, onboarding, and next steps
  • Schedule discovery calls or informational meetings
  • Provide updates about operator opportunities
  • Improve our recruitment, marketing, and qualification processes
  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. Disclosure of Information

We may share your information only as necessary with:

  • Internal team members involved in operator recruitment and onboarding
  • Trusted service providers (e.g., CRM platforms, scheduling tools, email/SMS providers)
  • Professional advisors (legal, accounting, compliance)
  • Financing or third-party service partners only if relevant and disclosed to you

All third parties are required to safeguard your information and use it solely for authorized purposes.

4. Text Messages & Email Communications

By submitting your phone number or email address, you consent to receive communications related to your inquiry, including:

  • Follow-up messages
  • Scheduling confirmations
  • Program updates

Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP, and you may unsubscribe from emails using the link provided in any message.

5. Data Retention

We retain your information only for as long as necessary to:

  • Evaluate your inquiry
  • Maintain business records
  • Comply with legal requirements

You may request deletion of your information at any time, subject to legal obligations.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Analyze website traffic and performance
  • Improve user experience
  • Track marketing effectiveness

You can control cookie preferences through your browser settings.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications

Requests may be submitted using the contact information below.

9. Children's Privacy

Our operator programs are intended for adults only. We do not knowingly collect information from individuals under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Northern Lights Properties LLC
PO Box 69
Gilmanton NH 03837
Email: privacy@kilndy.com
Phone: (903) 500-9771